Meet and greet services
Assistance at the airport
English speaking guides through out
Use of a Private vehicle for transfers (except for Magashi which is on a shared basis)
Guaranteed window seat
All accommodation and meals as specified
All park fees and government taxes and Gorilla viewing permit
Airport tax (International)
Guide or local escort gratuities
Drinks and dining rooms tips, porterage, personal travel and baggage insurance
Telephone bill, laundry and any items of a personal nature
Optional activities - Golden Monkey permit, chimp permit, Colobus Monkey permit, Canopy Walk, Bird Walk
Kigali - Kigali Serena Hotel
Akagera National Park - Ruzizi Tented Camp
Nyungwe National Park - One & Only House of Nyungwe
Gisenyi / Lake Kivu - Lake Kivu Serena Hotel
Ruhengeri - The Bishops House – Deluxe
All Passengers must do the same activity i.e. one can not choose to do a gorilla trek and the other a Golden Monkey trek as the trail heads are different and an extra vehicle is required for transfers.
Children under 15 years of age are not allowed to do the gorilla tracking and must be accompanied by an adult at all times.
Please advise full passport details at time of requesting bookings to enable us to secure the gorilla permits.
PERMITS ONCE PURCHASED CANNOT BE CANCELLED, TRANSFERRED OR AMENDED.
We may have to reroute the itinerary or accommodate in similar lodges in case of non-availability.
Prices for domestic flights, airport taxes or park fees may be changed without prior notice. This is beyond our control and any increase levied will be passed to you.
All the passengers must have Identification Card/Passport with them for internal flights.
Baggage on internal flights is strictly limited to 15kgs per person (including hand luggage). Any excess baggage will be charged by the airline at check-in
Travel in Rwanda is in short wheelbase 4x4 vehicles seating 6 passengers and the driver. This includes a passenger next to the driver and a passenger in the middle rear seat. Should travellers prefer to have more space, we suggest you consider the option of two vehicles when there are 6 travellers in a booking.